Accounts and Technology

Setting up Your Penn Accounts

PennCard is the official identification card of the University of Pennsylvania and is required for all students; your PennCard gives you access to many University facilities and services. Spouses/domestic partners and children of current students may also be able to obtain a PennCard to access many campus services.

Visit Campus Express online before arriving to sign up for you PennCard, order textbooks, buy a new computer, register your property, and purchase discounted transit passes.

PennKey and Password gives you access to PennNet, a Penn email account, and many other essential online services.

Penn InTouch gives you secure access to enrollment and financial information. Use your PennKey and password to log on for billing, financial aid, and student loan information, as well as online course registration, course schedules and academic records, updating selected address information, and updating privacy settings.

Penn Email 
Please check with your school IT support team for information about setting up your school email. 

PennO365 provides full-time Penn students, faculty and staff at participating Schools and Centers with access to Microsoft Office 365 ProPlus services and applications. Office 365 ProPlus features a full version of Microsoft Office, which includes: Word, PowerPoint, Excel, OneNote, Outlook, Teams, and more.

Two-Step Verification protects you even if your PennKey password becomes compromised. Two-Step helps to keep your personal data and Penn’s systems safe! 

Purchasing Computers and Software

A list of supported hardware and software information can be found on ISC's website, which contains recommended networking and anti-virus software for students. Instructions for accessing AirPennNet are also available here.

Visit Campus Express online before arriving to sign up for you PennCard, order textbooks, buy a new computer, register your property, and purchase discounted transit passes.

Student Computing and IT Resources

The Office of Information Systems and Computing (ISC) helps students, faculty, and staff take full advantage of Penn's technological assets.

  • All Penn students have unlimited data storage via Penn+Box, a cloud-based collaboration service for securely managing and sharing files and folders within the Penn community and externally. Users can access, create, manage, and distribute content across various device types and operating systems. 

  • The Computing Resource Center provides computer support for graduate students who reside off-campus or in Sansom place.

  • PennNet, Penn's wireless network, can be accessed through the AirPennNet-Help option on the list of available wireless networks. After this network is selected, students can launch a browser to access the XpressConnect configuration wizard.

  • Computing Labs (on-campus)

  • ISC has put together a Remote IT Support Guide to assist students with accessing and using virtual instruction and software.

Located in Van Pelt Library, the Tech Center provides assistance to Penn students with technical issues, including: general technology issues, software installation, virus removal, and more. 

Canvas is course management software used, in one way or another, by every school at Penn. Faculty can choose to upload course readings, grades, and even facilitate class discussion through Canvas. The Thrive at Penn modules are also administrated through Canvas. This is a vital piece of software to understand during your time at Penn.

There are many space on campus where you can access software necessary for class and research that you may not have on your personal computer. A list of computer labs on campus is kindly provided by our friends at the library. These resources can save grad students a lot of money!

Zoom is web based software used by may groups at Penn for video conferencing, breakout classrooms, and huddle spaces.

If you have any specific computing or software needs Penn Library is a great place to start. From research formatting to citations the Library staff has lots of great ways to make your academic life easier!

Tips to improve your internet access and how to turn your mobile phone into a Hot Spot to connect your computer to the internet.